Quality Hotel Airport - South

Very comfy room. Breakfast was pretty basic but OK. Great to have the airport shuttle

The reception area was very clean. It was very quiet. The front desk staff (it was a lady) was very patient with me because I didn’t know that they don’t accept cash. She was very patient in letting me do my etransfer from my husband for me to pay the overnight stay with my son. She even assisted me in doing my curtains and gave me extra blanket. Plus, a few walks is a Chinese restaurant which served us excellent quality dishes. Our room and bathroom were very clean. This is already my 2nd time to book in Quality Hotel. I always book here whenever I come back from my vacation in the Philippines. They also have airport shuttle service.

I found everything to my liking, and I was comfortable. I utilized the shuttle service which was on time, comfortable to ride in, and the drivers to be friendly and courteous. The front desk staff both at check-in and check-out were very kind and courteous. They were friendly, courteous and professional.

The location is great, right in the heart of Richmond. We arrived very late around 11:30pm and hadn’t eaten much all day. When we arrived we didn’t expect much but the person at the front desk told us that the Chinese restaurant around the corner was opened until 1am. We had a very nice meal which was exactly what we needed after a long flight. Having that option was very uplifting and I know most restaurants don’t stay open that long. The bed was very nice and comfortable. A comfortable bed and a meal when you’re hungry, we were happy.

The proximity from the airport. The staff were friendly, helpful and welcoming. The hotel was clean throughout, even while undergoing renovations. We were upgraded for free and the room was big and the bed was huge and so comfortable. We loved the fact it was a bath and shower. This is the second time we have used this hotel and would definitely recommend